FAQ

Do you offer makeup/hair services for headshots?

Yes, you can choose a makeup/hair artist add-on when booking your headshots!

Where is Your headshot studio based?

My studio is located in Commack, NY! Once you book, I will send you a specific location.

How do I book a Session?

To book a headshot session, please see the "BOOK" page in the menu. From there, click on the headshot package that you would like, and follow the steps to book a date and time when you're available.

To book photography for events or family, please reach out to me through the "Contact" page in the menu.

What is a "look" for headshots?

A "look" is a change in wardrobe.

How quickly will I receive my photos after the session?

For headshots, your gallery will be sent within 1 week. Then, once you select your photos for retouch, it will take no longer than 2 weeks.

For events and family, your gallery will be sent within 2 week.

Do you offer rush options if I need my headshots sooner?

Yes! A 24-hour rush gallery is $30 and a 24-hour rush retouched headshot is $25.

Cancellation and Rescheduling Policy

Headshots: If you must cancel or reschedule your appointment, please give at least a 3 days notice to avoid a 10% service charge. “No-shows” will result in a charge of 50% of the session amount. Cancellations made within 24 hours must be emailed to mglamberg@gmail.com to avoid the 50% charge. If you do not receive an appointment cancellation confirmation email back, your appointment has not been canceled and you will be subject to the “no-show” fee of 50% of the service amount.

Events: If you must cancel or reschedule, please give at least a 3-days notice for a deposit refund. Cancellations made within 3-days of the event will result in a forfeit of your deposit. Cancellations made within 24 hours must be emailed to mglamberg@gmail.com to avoid a 50% service charge. If you do not receive a cancellation confirmation email back, your appointment has not been canceled and you will be subject to the fee of 50% of the service amount.

How do we pay?

Payments for the session can be made by cash, Venmo (@MGLamberg), or credit card (with a card fee of 2.90%). You can pay either before the session (for Cards or Venmo) or at the session (for Cards, Venmo, or Cash). I will send you an invoice a few days before you are scheduled WITH the Credit Card Fee of 2.90%, but if paying by Cash or Venmo, ignore that tax, and just pay the subtotal amount.

For events, a small retainer may be required at the time of booking.

What should I wear?

Please remember to bring one outfit per look plus one extra. For example, if you are doing a four look package, bring five different outfits. For acting headshots, single and multiple layers are great like a jean jacket or sweatshirt with a shirt underneath, etc. For business headshots, keep it formal, but I recommend bringing an outfit that is also somewhat business casual! I have hangers and a clothing rack to hang your clothes. Make sure they aren’t wrinkled!

Once you book, I will email you a pdf of different types of looks for headshots with their accompanying outfits.

Can we order additional retouched headshots?

Yes! Each additional retouch is $25.

Do you print the headshots?

No, I provide the digital files of all photos.

Can we choose the location for our family photo shoot?

Absolutely! However, some locations may require additional travel fees.

What happens if the weather is unfavorable on the day of an outdoor shoot?

If the weather doesn't cooperate on the day of an outdoor shoot, we can discuss alternatives such as rescheduling. This will not result in a forfeit of your deposit.